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The Energy Switch Guarantee: what you need to know

Fact checked
Fact Checked.
Updated on
June 13, 2021

In a nutshell

There are currently more than a dozen energy suppliers who have signed up to the ‘Energy Switch Guarantee’. They have all promised to make the process of switching as fast and simple as possible. 

Nuts About Money squirrel

What does the Energy Switch Guarantee mean?

The Energy Switch Guarantee means that your new supplier will: 

  • Contact your old supply to tell them you are switching. 
  • Guarantee you won’t lose energy at any point during the switch.
  • Complete the switch within 21 days.
  • Ensure that any money owed from your old energy supplier is refunded within 14 days of your final bill.

Current Energy Switch Guarantee suppliers

The current energy suppliers who have signed up to the ‘Energy Switch Guarantee’ are:

British Gas logo
British Gas

Bulb Energy logo
Bulb Energy – read our review

EDF Energy logo
EDF Energy

E.On Energy logo
E.On Energy

ESB Energy logo
ESB Energy

Goto.Energy logo
Goto.Energy 

Green.Energy logo
Green.Energy

Igloo logo
Igloo

Octopus Energy logo
Octopus Energy – read our review

Outfox The Market logo
Outfox The Market

Pure Planet logo
Pure Planet 

Shell Energy logo
Shell Energy

SO Energy logo
SO Energy

SSE logo
SSE

Switching energy suppliers

If you're interested in switching energy suppliers we recommend a supplier who has signed up to the Energy Switch Guarantee – it’s a no brainer! Octopus Energy and Bulb are our top choices for their dedication to fighting climate change as well as their great customer service scores. To learn more about switching, here's how to switch energy providers.

Read our review of Octopus Energy

Planet-saving energy at affordable prices? Read our review of Octopus Energy.

Read review

Read our review of Octopus Energy

Planet-saving energy at affordable prices? Read our review of Octopus Energy.

Read review

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