Make a Will Online

review: is it any good?

Updated on
March 5, 2024

In a nutshell

Make a Will Online makes making a will super easy, and unsurprisingly it's all online. It can take just 10 minutes, and you’ll have a professionally written and structured will, that’s completely valid and legal, and checked over by a fully qualified solicitor. You can also arrange to have it stored safely and a copy sent to you. It’s a great low price too. 5 stars from us.

Our rating

Make a Will Online rated 5 stars
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Make a Will Online

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Thinking about making a will? Great idea. They’re super important, and very helpful for your family when you sadly pass away. Things (especially money), can often get complicated, your wishes might not be met, and your friends and family might not get what you intended, and there’s even more admin without a will.

When it comes to writing your will, it’s very important to get a will that’s drafted in the right way (professionally), otherwise it might not count when you pass away, and your wishes could be ignored. 

If you don’t have a valid will, your possessions and money won’t necessarily go to your partner or family, there are certain rules that need to be followed, and your money could even end up going to the government.

Your will also needs to be witnessed by two people who are not part of the will – the experts at Make a Will Online will help you with this.

The whole will process with Make a Will Online has been created by solicitors and approved by the Solicitors Regulation Authority (SRA). In fact, they’re the only online will writing service that has been approved by the SRA. (They’re the people who make sure solicitors are looking after their clients and doing things properly.)

Using the service is all very modern, and couldn’t be easier. It’s all online, and takes around 10 minutes – simply input details about yourself and your estate (things like your money), and who you want to leave your estate to. You can also add any wishes you like to add (like funeral arrangements). 

Make a Will Online review

It’s very highly rated by customers too, with a 4.8 out of 5 rating on the popular reviews website Trustpilot.

If you’ve heard enough already, get started on the Make a Will Online website¹. Or if not, we’ll cover the service in-depth below.

Heads up: the wills are only available for people living in England and Wales. This is because the laws are a bit different in Scotland and Northern Ireland – it’s best to speak with a local solicitor if you’re living in those countries.

How Make a Will Online works

It’s all pretty simple – which for a complicated topic, is great. And, if you hadn’t guessed yet, it’s all online, so you won’t need to book a face-to-face meeting with a solicitor!

How Make a Will Online works

On the Make a Will Online website¹, you’ll fill out questions relating to:

  1. Your personal details
  2. Set guardians of your children (who will look after your children (if you have them))
  3. Who you want to benefit from your estate (who will get your money and assets like your house (also called residuaries))
  4. Any gifts you’d like to give to people or charities (called legacies)
  5. The executors of your will (who you want to carry out the wishes of your will)
  6. Your funeral arrangement preferences (if any)

And that’s it – the whole process is easy to do, and takes around 10 minutes. The hardest bit can often be deciding who gets what (called your beneficiaries) – but hopefully you’ve had a good think about that before starting.

What’s great too, is that you don’t have to complete it all in one go if you don’t want to, once you start it’s all saved to your new account, so you can come back to it whenever you like.

Make a Will Online account

Better still, after you’re finished, you can make as many changes as you like within 28 days. After that, you can also make changes, but you’ll need to upgrade to a £10 per year plan, which is fairly reasonable.

By the way, if you’re not sure what anything means, don’t worry, you’ll be guided through each stage. Everything is simply explained and easy to understand and follow.

It’s all pretty simple, and straightforward, we’re really impressed (if you couldn't tell). Your will will be emailed to you, and also kept in your online account. You can also request a copy, and set up a safe storage space for it (more on that below).

Checked by a solicitor

After you’ve created your will, it will then be checked over by a fully qualified solicitor, just to make sure everything is in order. There’s no extra fee for this either. Pretty great for peace of mind right?

They’ve also been approved by the Solicitors Regulation Authority (SRA) to offer online will writing services, and are the only place where you can get a will online with a professional solicitor checking it over. Plus they’re a member of the Society of Will Writers (a professional organisation making sure wills are produced professionally and to a very high standard).

Solicitors Regulation Authority (SRA)

Your alternative option is to use a solicitor, and let them produce your will (much more expensive, and not online), or a generic will writing service, which doesn’t have a solicitor checking things, and can still be more expensive (typically £100+ per will).

Create a will online

We think Make a Will Online is a great option. Learn more and create a will on their website.

Visit Make a Will Online¹Visit Make a Will Online¹

Get a physical copy of your will

If you prefer having a paper copy of your will, you can request to have it professionally printed and bound, and then posted to you. This would cost £15 (and isn’t really needed).

Keeping your will safe

Wills need to be kept safe, and only the original copy of your will is valid (as it’s the only one with your original signature on it). It’s not recommended you keep your will at home just in case of a fire or if your home is burgled.

So, with Make a Will Online, they can store your will with a reputable document storage facility for wills, called The National Will Safe. You’ll be able to access it whenever you need to, and you can replace the will whenever you like too. You may have to pay a small fee to do this.

While it’s there, you’ll actually be insured for up to £2,000,000 should anything happen to your will when it’s needed (such as lost or damaged). This would provide compensation to anyone who might lose out or have costs to pay (e.g. you specify a beneficiary, and keep a copy of your will, but the original will is lost, and so they’re not legally entitled to anything).

Make a Will Online liability insurance

You’ll also get a card for yourself and your will executors (people carrying out the wishes of your will), with all the information you need and the details of Make a Will Online (to verify everything). The card is handy as it’s not easily lost or damaged, and is all your executors need to access your will.

Free digital record of your testamentary capacity

With Make a Will Online, you can also get a digital record of your testamentary capacity, which is stored digitally and permanently. That sounds pretty complicated, but it’s simply a video of you confirming writing your will, and it’s to provide evidence that you were in the right mind (capacity) to have made the will.

Sometimes, when people are excluded from wills, or think they should have received more, they can challenge the will based on your mental state when you made the will. So, this protects you from that challenge. This sometimes happens as often people writing wills are a bit older, or have an illness.

How much is Make a Will Online?

Make a Will Online is pretty reasonable, for a single will, it’s £60, and if you want a pair of wills (e.g. for a couple), it’s £90.

How much is Make a Will Online?

That’s pretty reasonable, with a solicitor drafting a will for you (after meeting in person), you’ll likely be looking at a minimum of £200, and often more. 

More info: with wills generally, you can’t have a joint will with someone else like a partner, you’ll need to have one each.

And with other popular online will writing services, such as Farewill, it’s £90 for a single will and £140 for a pair of wills (these are great too, but there’s no solicitor to review your will).

And as mentioned, it’s £15 to have it professionally printed, bound and posted out to you (if you want it to be).

For lifetime updates to your will (e.g. adjust it in future), it’s £10 per year.

Money back guarantee

This is a pretty good feature – you’ll get your money back if you’re not happy with the will, and there’s no fuss either. You’ve got up to 30 days to request your money back if you’re not happy. They will ask for a reason, but it’s so they can improve their service.

Make a Will Online guarantee

Customer support

The customer support is pretty great.

There’s a really in-depth FAQ section on the website, which covers pretty much every question you might have about the service. And if there’s something not covered, or you’d like more information, you can always message them, and they’ll get back to you over email, it's pretty quick too. Unfortunately there’s no direct phone line to call.

Make a Will Online customer support

Is Make a Will Online safe?

Yep! It’s perfectly safe and legal to make a will online with Make a Will Online. They’ve been making wills for customers since 2008.

Your will will be checked over by a fully qualified solicitor, and follows a specific structure to ensure it’s valid and legal.

They’ve been approved by the Solicitors Regulation Authority (SRA), they’re the people who make sure solicitors are treating their customers properly. And in fact, Make a Will Online is the only online will writing service that has been approved.

They are also members of The Society of Will Writers, who check and approve will writing services, and ensure their members hold very high standards.

The Society of Will Writers

Customer reviews

Customers love Make a Will Online. On the popular reviews website, Trustpilot, it’s got an excellent score of 4.8 out of 5, and that’s from over 900 customers.

Make a Will Online Trustpilot rating

Lots of the reviews mention how easy and straightforward it is to use, and the reassurance of having a solicitor check things over. Plus, the low cost compared to using a solicitor and other online services.

Make a Will Online pros and cons

Here’s a quick recap and the pros and cons of Make a Will Online:

Pros

  • Easy and straightforward to use
  • Can only take 10 minutes
  • Great price (from £60)
  • A solicitor will check over your will
  • Your will can be stored safely
  • Money back guarantee
  • Get it printed and bound (additional cost)

Cons

  • Can’t get a will if you’re in Scotland or Northern Ireland
  • Lifetime updates aren’t free (£10 per year)
  • Not much else!

Our thoughts

We think Make a Will Online is a great service. Getting a will is super important, whatever your age or situation, and Make a Will Online offers a great modern approach to creating your own will – it’s all online!

It takes around 10 minutes, and even better, you can come and go as you like, as everything is saved, it's then checked over by a solicitor to make sure everything is all okay (valid and legal) – they’re the only online service who does this.

So, if you haven’t got specific needs (such as large, complex estate), there’s not much need to use a solicitor to draft the whole will for you, you could save lots of cash (get a will from £60), and do it online instead. Which is cheaper than other online services (although other online services are great too), and of course, a lot cheaper than using a face-to-face solicitor.

They can also store your will safely and securely.

And they're so confident in their service, there's also a money back guarantee if you’re not happy. 

Overall, we think it’s a great service, and it’s a big 5 stars from us.

If you’re keen to learn more or create a will, head over to the Make a Will Online website¹.

Create a will online

We think Make a Will Online is a great option. Learn more and create a will on their website.

Visit Make a Will Online¹Visit Make a Will Online¹

Create a will online

We think Make a Will Online is a great option. Learn more and create a will on their website.

Visit Make a Will Online¹Visit Make a Will Online¹

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